OBD Codes

U0120

Lost Communication with Starter/Generator Module

Severeelectrical

Overview

The U0120 diagnostic trouble code indicates lost communication with starter/generator module. This means one or more control modules on the vehicle's communication network are unable to exchange data properly. Network communication faults can affect multiple vehicle systems simultaneously and may cause various warning lights, reduced functionality, or driveability issues depending on which modules are affected.

Symptoms

  • HVAC system not responding
  • Vehicle enters limp mode with reduced power
  • Cruise control not engaging
  • Speedometer/tachometer not working

Common Causes

  • Rodent damage to wiring harness
  • Software glitch requiring module reprogramming
  • Faulty CAN bus wiring (open, short, or damaged)
  • Low battery voltage or failing alternator

Diagnosis Steps

  1. 1Connect an OBD-II scanner and read all stored trouble codes across all modules
  2. 2Check for multiple U-codes which indicate a bus-level problem vs single module failure
  3. 3Inspect battery voltage and charging system (12.4V+ engine off, 13.5-14.5V running)
  4. 4Inspect the CAN bus wiring for damage, chafing, or exposed conductors
  5. 5Check the affected module connector for corrosion, bent pins, or water intrusion
  6. 6Verify module power and ground circuits with a multimeter

Estimated Repair Cost

$100$1,500

Cost varies by vehicle, location, and repair shop. Includes parts and labor.

Commonly Affected Vehicles

Toyota RAV4Ford F-150Mercedes-Benz C-ClassHyundai Sonata

Related Codes

More Electrical Codes

Frequently Asked Questions

U-codes are network communication codes that indicate a control module has lost communication with another module. This can be caused by wiring problems, a failed module, low battery voltage, or CAN bus issues. Multiple U-codes usually point to a bus-level problem.